Allied Therapy Services Website Privacy Statement

At Allied Therapy Services, we are committed to protecting your privacy and providing a secure online experience.

Sometimes we do seek information from our web users to provide information and services that users may request, and this statement of privacy explains data collection and use in those situations.

By using this site, you consent to the data practices described in this statement.

Collecting Personal Information

Allied Therapy Services collects personally identifiable information, such as names, e-mail addresses and phone numbers when we are fulfilling web user requests for information or a service.

Allied Therapy Services will record an email address if a message is sent via email. We will not use your email address for any other purpose and will not disclose it without your consent.

Information about your computer hardware and software is automatically collected. This information can include: your IP address, browser type, domain names, access times, and referring website addresses.

This information is used by Allied Therapy Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the site. This information is not specific to an individual and is used for system administration purposes, as well as statistical analysis about how the site is used.

Use of Personal Information

We will use information about users for three primary purposes:

  1. To help users quickly find services or information on the Allied Therapy Services website.

  2. To help us create and deliver relevant content for users.

  3. To alert users to updated information and other new services from Allied Therapy Services.

Except as otherwise described in this statement, personal information you provide on this site will not be shared outside of Allied Therapy Services and its controlled subsidiaries and affiliates without your permission.

Allied Therapy Services website cookies 

Allied Therapy Services uses ‘cookies’ to manage and improve users’ experience on the Allied Therapy Services website. A cookie is a small text file that Allied Therapy Services’s site may place on their computer as a tool to remember their preferences. Individuals may refuse the use of cookies by selecting the appropriate settings on their browser.  

Allied Therapy Services uses tools that tell Allied Therapy Services when a computer or device has visited or accessed Allied Therapy Services’ content. This allows Allied Therapy Services to tailor advertising, both on Allied Therapy Services’ website and through advertising networks on other websites, based on their visits or behaviour through cookies on their device. Individuals can control how cookies are used and for what through the settings on their chosen browser.  

Allied Therapy Services also uses Google Analytics to track visits to the Allied Therapy Services website, using this information to track the effectiveness of the website. While this data is mostly anonymous, sometimes Allied Therapy Services will connect it to individuals, for instance in personalising a webpage, or pre-filling a form with their details. For more information on Allied Therapy Services’ analytics tools, read Google’s privacy policy

Direct marketing 

Allied Therapy Services may use individuals’ personal information to keep them informed and up to date about Allied Therapy Services’ work, for example, changes to service provision, waiting list updates or client feedback surveys, either where Allied Therapy Services has their express or implied consent, or where Allied Therapy Services is otherwise permitted by law to do so. Allied Therapy Services may send this information in a variety of ways, including by mail, email, SMS, telephone, or social media. 

Where individuals have consented to receiving marketing communications from Allied Therapy Services, that consent will remain current until they advise Allied Therapy Services otherwise. However, individuals can opt out at any time, as explained below. 

Individuals can opt out of receiving marketing communications from Allied Therapy Services by: 

  • using the unsubscribe facility that Allied Therapy Services includes in its commercial electronic messages (such as emails) to opt out of receiving those messages; or 

  • contacting Allied Therapy Services by email at info@alliedtherapyservices.com.au, by phone on  
    03 5292 8020 or by sending a letter to  Allied Therapy Services, Suite 4, 2-6 Rutland Street, Newtown VIC 3220